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Do not miss the woods for the trees. Can this warning always be heeded? Yes! if
one were fl ying low enough on a helicopter. From a helicopter the woods will be
seen but then there is the danger of altogether missing the trees. What is the solution?
- The Systems Approach to Management. This, in simple management terms, is the science
of developing a holistic view without losing focus. At a macro level the catch-phrase
is ‘think global and act local’. This lesson, authored by Abraham Kuruvilla, CEO
& Executive Director, B.School is an introduction to systems theory. What is a system?
Can a business be a system? How can systems be classifi ed and represented? Is there
anything to be learnt from nature? The Satisfying Principle, the Law of Equifi nality
and the Law of Requisite Variety. Knowledge of these principles could lead to a
more pragmatic approach to problem solving. Other concepts illustrated include Entropy,
Systems Matrix, Systems Management and Systems Design. Emphasis is on the Systems
Design approach, rather a Systems Improvement approach, (see CC/MIS2).
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22 Mins
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25 Mins
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50 Pages
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Equivalent classroom time: 3hrs
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