CORE CONCEPTS OF MANAGEMENT
MARKETING MANAGEMENT
FINANCIAL MANAGEMENT
HUMAN RESOURCES MANAGEMENT
OPERATIONS & PRODUCTION MANAGEMENT

Interpersonal Behaviour
This lesson follows from the fi rst three lessons in Organisational Behaviour (see HM/OB1, HM/OB2 & HM/OB3). This is an introduction to an important aspect of group dynamics. What happens when individuals come together? How do they behave? What are the factors that govern the relationship amongst individuals on a one-toone basis and on a one-to-many basis? The lesson discusses values, beliefs, norms and standards. It explores the factors infl uencing interpersonal relationships with focus on interdependence and equity. There is special emphasis on the nature, effects and resolution of confl icts. Other inputs include an overview of Transactional Analysis, the Johari Window and the three personality theories, viz. Looking Glass Self Theory, Social Group Theory and Jean Piaget’s Theory. The author is Dr. G K Valecha. He is the Director of the Essae Chandran Institute in Bangalore and a former Dean at IIMB.
HM/OB4

22 Mins

25 Mins

50 Pages
Equivalent classroom time: 10hrs